HOW TO FIX WHMCS Error-” index.php is corrupted”? [STEP BY STEP]☑️
Here in this WHMCS tutorial you will learn how to fix this WHMCS Error- index.php is corrupted.
If you have ever faced this issue while installation or during updating your WHMCS then you are at the right place.
We have brought here the simplest and the easiest solution to troubleshoot and fix this error.
Watch out the video
Cause of the error-
This message occurs when the server environment does not have a sufficiently recent version of the Ioncube Loaders installed so as to meet the compatibility requirements.
This error will occur if you are running Ioncube Loaders version 10.0 or earlier. WHMCS 7.5 requires Ioncube Loaders 10.1.0 or above.
Update the IonCube Loaders installed on your server to version 10.1.0 or higher in PHP 5.6 or 7.0, then attempt the update process again.
Once the update to WHMCS version 7.5 has been completed, you may switch to a PHP 7.1 or 7.2 environment is desired.
It may be necessary to contact your server admin/hosting provider to make these configuration changes.
So friends if you have ever experience this type of issue during WHMCS Installation then just perform these few troubleshoot listed below:
The first method to resolve this issue is via user level and the second method to resolve this issue is via root end.
We have covered here both the methods for you:
Solution 1: Follow the steps given below to fix this issue at User level
Step::1 Login to cPanel
Step::2 Go to MultiPHP Manager
Step::3 Try changing the PHP version to 7.0
Step::4 Go to File Manager section
Step::5 Go inside public_html and disable .htaccess file by renaming or removing it completely
If the problem still continues try to contact your hosting provider for further support.
Solution 2: Follow the steps given below to fix this issue at Root level
Step::1 Login to WHM Root
Step::2 Go to Software section
Step::3 Click on Easy Apache 4
Step::4 Click on Customize button
Step::5 Now hover to PHP Extensions and search for MySQL & enable it for all PHP Extensions
Step::6 Also search for IonCube loader and enable it as well for all PHP Extensions
Step::7 Search for “pdo” and enable it also
Hope this helps you in resolving this issue.
If you enjoyed this article, please consider following us on Facebook and Twitter.