HOW TO OPEN NEW SUPPORT TICKET FOR YOUR CLIENT IN WHMCS? [STEP BY STEP]☑️

HOW TO OPEN NEW SUPPORT TICKET FOR YOUR CLIENT IN WHMCS? [STEP BY STEP]☑️

Today in this WHMCS tutorial you will learn how to open new support ticket for your client in WHMCS.

The support ticket system is a fully featured ticket desk that allows you to handle all communication with your clients. Featuring threaded discussions, private notes, ticket flagging, varying priority levels, auto inactive ticket closing and much much more…

Watch out the video for more

Follow the steps given below to open new support ticket for your clients in WHMCS:

Step::1 Let us begin by login to WHMCS Interface.

HOW TO OPEN NEW SUPPORT TICKET FOR YOUR CLIENT IN WHMCS
HOW TO OPEN NEW SUPPORT TICKET FOR YOUR CLIENT IN WHMCS

Step::2 Staff can open support tickets from within the administration area by navigating to Support and click on Open New Ticket.

HOW TO OPEN NEW SUPPORT TICKET FOR YOUR CLIENT IN WHMCS
HOW TO OPEN NEW SUPPORT TICKET FOR YOUR CLIENT IN WHMCS

Step::3 On the following page enter the details of the recipient, if they are not a client fill their name in the “To” field and the “Email Address” field.

HOW TO OPEN NEW SUPPORT TICKET FOR YOUR CLIENT IN WHMCS
HOW TO OPEN NEW SUPPORT TICKET FOR YOUR CLIENT IN WHMCS

Step::4 If they are a client use the Client Search field to search by name, company and email addresses, clicking the client’s name will automatically fill in the recipient’s details.

Hope this helps you!!!

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