How to Create and Use predefined replies in WHMCS?

How to Create and Use predefined replies in WHMCS? [STEP BY STEP]☑️

Today in this tutorial you will learn how to create predefined replies in WHMCS. Before beginning this article, watch this short video tutorial on Creating and Managing Predefined Replies in WHMCS

Follow the steps to create and manage predefined replies in WHMCS:

Step::1 Login to WHMCS admin panel.

Step::2 Go to ‘Support’.

How to Create and Use predefined replies in WHMCS

Step::3 Click the option ‘Predefined Replies’.

How to Create and Use predefined replies in WHMCS

Step::4 Click on the tab ‘Add Category’.

How to Create and Use predefined replies in WHMCS

Step::5 Enter the Category name and click the button ‘Add Category’.

How to Create and Use predefined replies in WHMCS

Step::6 Click on the newly created category.

How to Create and Use predefined replies in WHMCS

Step::7 Then click on the tab ‘Add Predefined Reply’.

How to Create and Use predefined replies in WHMCS

Step::8 Type the ‘Article Name’ and click the button ‘Add Article’.

How to Create and Use predefined replies in WHMCS

Step::9 Enter the pre-defined reply and click the button ‘Save Changes’.

How to Create and Use predefined replies in WHMCS

That is how we can manage predefined replies in WHMCS. Now while you are replying to a customer click over insert predefined reply. Then choose the predefined replies you have added earlier. In this way you don’t have to type the whole message again and again.

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