I have paid my invoice but the status is still showing as unpaid, What to do? [EXPLAINED] Hey there!! We can understand the situation when it comes to payment section. Most of the Clients ask me such question what to do if the invoice status is showing as unpaid in their Client Area. So let
How do i grant access to another person to view and manage my services from my client Area? [EXPLAINED] You can add multiple administrative email accounts in client area to manage your hosting account with Redserverhost. You may need to add contacts and sub-accounts to your client area now or at some time in the
I have raised a ticket, how long does it takes to get a response on it? [EXPLAINED] Hey there!!! If you have raised a ticket at Redserverhost then you don’t need to worry much because Customer support team at Redserverhost will respond to your Ticket within 24 hours. Redserverhost has a long history of providing
How to update your Email ID from Client Area [EXPLAINED] Hey there!!! If you are unable to change your Email ID from the Client Area then just Raise a new Ticket from your Client Area and ask your Hosting provider to update your Email ID. We hope this article was clear enough to make you
How do I update my profile details from client area? [EXPLAINED] In order to update your profile details first you will need to login to your Client Area. Once you are logged in perform following steps: [IMPORTANT] Locate your username at right hand side and click on it. This will open up drop down box.
How do I change my client area password? [STEP BY STEP] In order to Change your client area password, first, you will need to log in to your Client Area. Once you are logged in perform the following steps: [IMPORTANT] Locate your username on the right-hand side and click on it. This will open up
How do I create and manage support tickets from client area? [EXPLAINED] To open a New Support Ticket you have to perform these few steps: [STEP BY STEP] Log in to your Client Area 2. Now Click on the Open Ticket section 3. Enter the requested details on this page in order to submit a