Suppose one of your email accounts that have several important mails in it, is compromised. You don’t want to delete the email account as you have never taken any backup, and also don’t want to lose the information that the email contains. Don’t worry Luckily, you can suspend any of your email accounts instead of deleting them. With the help of this method, you can stop spamming, prevent other email users from spamming, and prevent your mail server from being blacklisted or flagged for spamming. Other than this, you can navigate to our previous article if you want to suspend/unsuspend cPanel accounts from WHM or SSH.
This tutorial could be helpful to perform a quick action against the spammers. You can directly suspend email accounts from cPanel in case of any vulnerability or spamming. Once the problem is solved, you can simply remove the suspension.
Type email in the search, and click on the Email Accounts option.
You’ll see the list of your existing email accounts.
Find the email account you want to suspend, and click over the More button.
Hit the Suspend button to suspend the selected email account.
Once you’ll hit the Suspend button, it’ll redirect you to the below page.
You’ve successfully suspended an email account. Let’s unsuspend the email account.
Unsuspend Email Accounts
Well, you can easily unsuspend the email account as all the suspended email accounts will look different than the live email accounts.
View the below image, the email account we suspended earlier contains two icons that indicate “This account is not receiving incoming or outgoing as it is suspended”.
Find the suspended domain inside the Email Accounts section and click over the More button, you’ll be able to see the Unsuspend option from where you can easily unsuspend the email account.
This is how you can easily suspend/unsuspend an email account from cPanel itself. Other than this, you’ll see several more options that you can use in other to diagnose the issue. For example, if you believe the email account is compromised, you can immediately change the password of that specific email account. You can also limit the Mail Quota to prevent spamming, and you can also permanently delete the email account.